Our Story

Accrisoft Corporation is a website and membership software company with a vision to empower membership-based organizations to realize their goals and aspirations. Our mission is to assist non-profits in accomplishing their visions by empowering them to better engage their members through a robust website/mobile app experience, to unite their staff by getting them all working harmoniously together from one unified software platform, and to keep them on the forefront of technology.

Accrisoft’s mission is born out of the passions and vision of founders Jeff Kline (CEO) and Mark Zeitler (CTO) and is the culmination of their leadership and experiences in business, technology, and community involvement.

After selling his previous company, Jeff strove to create a new technology company and to give back to his community. He succeeded in accomplishing both, founding Accrisoft Corporation in 1998 while working with non-profit organizations within his community. In the early days of the company, Jeff met Mark, a deeply experienced software developer and chief architect of three successful software programs who was returning from a stint in Silicon Valley. Mark knew that he could apply all his prior software experience toward developing Accrisoft into a game-changing product. Together, they envisioned Accrisoft Freedom™ as a website/content management software program and spent the first eight years creating the product.  

After developing and maturing the Website Application, they then shifted their focus toward creating the Marketing application. In the Marketing application, Accrisoft incorporated email marketing, blogging, social media integration, and a marketing analytics dashboard.

During this time, Jeff continued working with non-profit organizations, serving on several boards and donating websites to assist with their respective causes. Through these experiences, he realized that these organizations were extremely underserved from a software and technology standpoint. He recognized that their software and technology requirements were the same as for-profit businesses, yet they had neither the budgets nor the in-house expertise to implement this much-needed technology. This realization profoundly impacted Accrisoft’s approach, and the company refocused its development efforts to provide non-profits with software that would be developed completely for their requirements at a price that they could afford.  

As the customer base grew, other needs emerged. Customers consistently expressed their frustration with their membership management software. In fact, they found that over 82% of the nonprofits they interviewed were deeply dissatisfied with their database/membership management software. These organizations encouraged Accrisoft to enhance their Freedom™ software to meet their membership-management needs. Accrisoft hesitated to pivot in this direction, knowing the high levels of customer dissatisfaction with previous software applications and the company’s desire to deliver a quality product and a great user experience. The company listened, however, and through conducting many customer interviews, developed a solid understanding of customers’ membership- /event-management, billing, and sales needs. Through this process, Accrisoft became increasingly confident in its ability to develop a truly innovative  total software solution to meet these needs. The company then created the Operations, Finance, and Sales applications and added a robust mobile app component. Freedom™ now consists of five applications that include Operations, Finance, Website, Marketing, and Sales. Any of these software programs can be used individually or together. 

What is Freedom Software™?

Freedom™ is a total software solution built for your nonprofit. With Operations, Finance, Website, Marketing, and Sales applications, Freedom™ enables your organization to more effectively manage membership data, track member accounts and payments, run detailed reports, promote new membership, manage customer interaction, and much more.

By providing a unified software solution, Freedom™ liberates your organization from having to use multiple software programs, from the fragmentation of important data across many different applications, and from managing multiple logins, all while demolishing the communication barriers between departments. Freedom™ will keep your organization on the forefront of technology with its cloud-based solution and monthly software updates.

Freedom™ also engages young professionals and future leaders by providing them with access from any device, from anywhere and anyplace.

In short, Freedom™ is a total software solution designed to meet the needs of each department within your nonprofit. This total yet easy-to-use software solution unifies your organization, empowering your team to manage all day-to-day operations, and enriches your members’ online experiences.

Who We Are

Our Core Values

We work in the fastest-moving industry ever known to humankind. The only way to stay at the forefront of the web is to evolve our business continually. This evolution means embracing new technologies, developing new skill sets, innovating existing products, and creating new ones. While we work in this rapid state of change, our values—who we are—are not subject to change.

We will forever maintain our dedication to the “Four Cs of Accrisoft,” which are a commitment to excellence, consideration to the individual, the customer is royalty, and common ethics.

COMMITMENT TO EXCELLENCE
Continuously striving to achieve and maintain the highest standards of performance.

It’s about striving for perfection. While we know there are always complications and bumps along the road, we work towards perfecting our products and services to serve our customers better. This commitment means renewing ourselves in this pursuit every day, knowing we will renew ourselves again and continue our pursuit tomorrow. Though perfection may not be possible, striving for anything less is a compromise to who we are and what we represent. 

CUSTOMER IS ROYALTY
Our company’s sole purpose is to serve the customer.

A servant mentality is embedded within the DNA of the company. This is why we place the customer at the forefront. We understand that we would not exist if it weren’t for our customers, and the desire to meet their needs propels us forward. We place them atop our organizational chart, knowing that if we can meet their needs, their organizations and communities will be better for it. 

CONSIDERATION TO THE INDIVIDUAL
Our people and their ideas are the company’s greatest asset.

We value and respect every member of the Accrisoft team, and we provide every individual with the utmost respect and consideration. We encourage a spirit of cooperation and collaboration, knowing that we are better when we work as one and that our people and their ideas are the lifeblood of our success. This mentality extends beyond our walls, moreover, and we treat not only our customers but also our business partners and competitors with this same respect and consideration.

COMMON ETHICS
We conduct business at the highest level of integrity and honesty.

Honesty and integrity are paramount to who we are and what we stand for. In all our interactions within the office, with our customers and our competitors, we conduct ourselves and our business with the utmost integrity, honesty, and respect. This means that if we say it, we mean it and if we promise it, we will deliver it. If we cannot conduct our business with the highest level of honesty and integrity, we will not conduct our business at all. 

Our Culture

These values construct the core of our company. It is our passion for these values and our love for the work that create our unique company culture. Our commitment to excellence in this high-tech environment necessitates that we work at a rapid pace, continually innovate, remain goal-oriented, and continue to grow. The importance we place on valuing and considering every individual encourages us to foster an enthusiastic, energetic, and fun environment in which all employees can explore ideas, succeed, and grow through their accomplishments. Our belief that the customer is royalty leads to our customer-centric, sales- and service-driven practices and environment. Our common ethics mean that we operate professionally and with honesty and integrity in all encounters and that we foster positivity in all professional relationships.

We strive to work with people and organizations that share our values and want to contribute to our positive company culture.

 

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