Tracking Membership statistics

Apr 19, 2014 3:25 pm

Administrators can track members' form and commerce activity on the website, as well as view statistics about what content on the website members have clicked on. Tracking must be enabled by your system administrator for the Membership module to view this information. If you don't see a "Tracking" subtab when editing a member, contact your system administrator.

  1. In the Membership Module, open the Users tab. A list of website members appears.
  2. Click Edit next to the name of the member whose activity will be viewed. The memberís information appears, including a series of subtabs near the top of the screen.
  3. Click on the Tracking subtab*. A list of form and commerce submissions appears along with the date and time of each. Every time the member has logged into the site and submitted a form or placed an E‐Commerce order, it has been logged and will be tracked with the member on this tab.
  4. To view statistics about the member, switch to the Statistics tab. This tab displays information about the member, including the number of times he/she has clicked on an item, clicked through to another website, clicked on a mailto: link to send an email, or clicked on a map to view a specific location. These statistics can be reset by clicking on the Reset all statistics button.