Adding a new FAQ category

Apr 20, 2014 1:03 pm

For each FAQ list you want to create, you must add a new FAQ category, and you cannot delete an FAQ category that has questions in it.

To add a new category, take the following steps:

  1. From within the module, click on the Categories tab.
  2. Click on the Add a New Category button.
  3. Add your Category's name
  4. To add a graphic to the new category, which will appear instead of the category name when visitors view the page, click on the Browse button and select the image you’d like to use. Note that if you are using an image, the image should contain some text or should be sure to adequately describe the category in some other way.
  5. To create the new FAQ category, click on the Add button. The new category will instantly be added to the site, and you can use it when creating FAQ questions and answers.

Note that you can also add new FAQ categories directly from the Questions tab by clicking on the green Add button next to the Category dropdown and following the on-screen prompts.