Purging Email Addresses
People can sign up to receive emails from us and we use Mandrill to help us monitor these email addresses. Each month, I run a report of the Hard Bounces and the Spam Complaints (why they mark us as spam when THEY signed up, I'll never know...) and I remove these email addresses from my system. I prefer to delete them completely so that the client can resubscribe without problem later down the road if they decide we're not spam after all. I also prefer to delete them completely because the owner of the company likes to look at the total number of emails and never remembers to deduct "Invalid" email addresses when running his stats.
About 2 months ago, our Accrisoft Blue version was updated by our IT guys. I can not, for the life of me, find the page that we used to use to purge records. Has it been removed? Or is it just hiding somewhere?