To order Freedom, go to our Buy Now page. Select a package, choose a theme, then enter information about the site.
At that point, we will create the new website, and you will be notified by email when it's ready.
The Accrisoft MyAccount page is a place where you can view and change your billing information, view recent invoices and payments, make payments to your account, view your open support tickets, upgrade your websites, and cancel licenses.
Login information for accessing your account should have been provided to you when you first started as an Accrisoft Solution Provider. If you haven't received a MyAccount login from us, please send us an email at firstname.lastname@example.org.
Once we have processed your order and provisioned your new Freedom website, you will receive an email letting you know it's ready. If you have an Endeavor installation, this email will direct you to log into the new site via your Red Interface. Otherwise, it will provide a username and password for accessing the new site.
You can cancel at any time using our cancellation form. As soon as you cancel a license, you will no longer be billed for it, and licenses are prorated to the day, so you may receive a refund or credit to your account.
The Accrisoft Ecosystem is an online community for Accrisoft Freedom Solution Providers. It contains documentation, forums, technical resources and much more. Click here to read more about the Ecosystem, and to create an account.
There are two ways to upgrade a Freedom site: The first is the software license: If you have a Social or Basic license, you can upgrade Freedom to a package that has more Accrisoft modules included. You may need to do this if your customer needs additional functionality not provided in the package you originally selected. Secondly, you can upgrade the server: If your website needs server performance, you can also upgrade the server.
You can request an upgraded license or server from the MyAccount screen.
The best way to get up to speed with Freedom is to watch our training videos. We suggest you start with the following videos:
After watching our videos, we suggest you go through the Accrisoft Freedom Workbook. It takes you step-by-step through a wide range of exercises to get you familiar with the system. It can be used with the Freedom demo site.
When you ordered your Freedom website, you entered a "New Website URL" for the site. To take the site live, you have to update the DNS information for that domain so it points to the Freedom site:
Your domain may point to the Freedom site right away, or it may take several hours to fully propagate for all users.
Will you also be using Accrisoft Endeavor CRM? If so, please see Part 3 →