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Monday, August 1, 2011

Is Web Development a Commodity?

Posted by: Jared Serfozo

Whatís a commodity market? Itís one where competition is based solely on price, in which the end-user doesnít care about where the product came from because there is little to distinguish one from another; if youíre buying soybeans by the ton or spools of copper wiring, it doesnít really matter who your supplier is, assuming the product meets an acceptable standard of quality.

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Wednesday, July 20, 2011

Dealing with Older Browsers

Posted by: Jared Serfozo

If youíre part of a website development company, youíve probably been through this experience at least once: while putting the finishing touches on a clientís website you get a call from the client saying that the site looks broken. You ask a few questions and realize theyíre using a browser thatís a decade old.

People use antiquated browsers for many reasons, but in many cases theyíre either comfortable with their browser of choice and donít want to change, or they simply donít know that a newer version is available.

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Friday, June 10, 2011

Building Community on the Social Web

Posted by: Jared Serfozo

There is no getting around it: the Web is now social. A majority of internet users want to be able to comment on articles that they read. People want the ability to share their pictures or communicate with their friends. When the average person sits down in front of a computer, he or she is looking to connect.

At Accrisoft, we regularly receive requests for social applications. We hear things like, "I want a Facebook application that allows my clients to discuss our new products," or "I want a simple way for my visitors to get to know one another." We are always glad to help, but we make sure that our clients understand one thing: the best social applications in the world mean nothing if there is no one around to use them.

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Tuesday, May 31, 2011

Mobile Websites Made Simple

Posted by: Jared Serfozo
You don't have to look far to realize that we live in a mobile society--now more than ever, people are constantly on the move. As they rush from meeting to meeting and from family gathering to social event, people are becoming ever more dependent upon mobile web browsing to accomplish everyday tasks. The mobile web is booming. It has become critical that all businesses have a mobile-optimized website. In fact, research has shown that more than 5% of all web browsing is now done from a handheld device. While this number might sound low, you most likely wouldn't be willing to tell 1 in 20 customers that you simply cannot serve them. So why alienate them from your website?
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Thursday, April 28, 2011

Automation is Dead

Posted by: Jared Serfozo
Itís a familiar frustration: that moment where you hit a roadblock with a product or a service, and you need some kind of help. You get stuck browsing through lengthy FAQs and forums, or youíre forced to dial a 1-800 number only to be faced with an overwhelming list of automated support options. All you really want is to be connected with someone who can help!
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